Tenant Resources

 

Weston Centre’s staff is committed to providing the very best care for our tenants. On average, our staff has been with the Weston Centre family for over twelve years and we make it a priority to personally know each tenant.

WORKSPEED (WORK ORDER SYSTEM)

Weston Centre offers a convenient, Web-based software program for our tenants to submit and track the status of maintenance requests. Our system is linked via pager to our maintenance and building management staff so they can address your maintenance issue as soon as possible.

Click here to access our 1-Click Maintenance system quickly and easily from any location that has access to the Web.

TENANT EMERGENCY NOTIFICATION

In order to better maintain a safe environment for our tenants, emergency notifications regarding the building can be sent directly to cell phones via text and/or email.  These notifications will be in regards to emergencies such as fires, active shooters or maintenance issues that affect multiple floors.  Once tenants opt-in to receive notifications, they will be notified immediately in the event of an emergency.

Click here to sign up to receive Weston Centre Emergency Notifications.

BUILDING ACCESS

Weston Centre’s AMAG system manages electronic building access for employees and guests during and after business hours. We offer several access options including a proximity card, a key fob, or an adhesive sticker that can be placed on the back of your cell phone.

To request building access, please click here to email the Courtesy Desk with the employee information.  Once your request is processed, the Courtesy Desk will contact you in order to take a photograph for use in our database.

Building access requests are fulfilled within 24 hours.

If you have any questions regarding this request process, please feel free to contact our Courtesy Desk at 222-0804.

TENANT NOTICES

The most recent Weston Centre Tenant Notices are listed below. Please click on the link to read the specific PDF notice.

For older notices, please click here to view the Weston Centre Tenant Notices archive.

CALENDAR

FAQ

After-hours

Q. How do I arrange for air-conditioning in our office on weekends and after-hours?
A. Weston Centre offers a convenient online tool that allows tenants to manage after-hours a/c. Click here for more information about the online tool. You may also click here to email your request or fax your request to 224-6970. For weekday service, email and fax requests must be sent by 3 p.m. on the day after-hours a/c is needed. For weekend service, requests must be received by 3 p.m. on Friday.

Q. What does Building Management consider to be ‘after-hours?’
A. Our building is fully operational from 7 a.m. to 7 p.m. Mondays through Fridays and from 8 a.m. to 2 p.m. on Saturdays.

Q. How do I get after-hours or weekend access for visitors coming to the building?
A. With prior approval from your office contact, our Courtesy Desk will allow access for your guests. To expedite the process, it is very helpful if you notify us in advance about the names of any guests you are expecting. To do so, call the Courtesy Desk 222-0804, or click here to send an email.

Q. Does Weston Centre accept deliveries from Federal Express and other couriers after-hours and Saturdays?
A. Our Courtesy Desk is happy to accept packages and courier deliveries as long as we have a written authorization from you to accept them. Click here to email your authorization.

Q. Will Weston Centre provide an escort for me to my car if I have to work late?
A. We are very happy to provide someone to walk with you to your car, whether it is parked in our garage or in one of the parking lots near our building. Just call our Courtesy Desk at 222-0804.

Q. How do I get into the building or garage after-hours if I have forgotten my card?
A. We have 24-hour Courtesy Desk service.  You can press the buzzer as you come into the garage or at several building entrances in the parking garages after proper verification.  You will be given access to the building. There is a buzzer at the Pecan Street entrance to the building at the west door. You can also call 222-0804 and after proper verification, our Courtesy Desk will make sure to let you in.

Maintenance

Q. How do I initiate a work order for a problem in our office like air-conditioning being too hot or cold, lights not working or cleaning issues?
A. You can easily submit a work order online by using our 1-Click Maintenance system.

Q: We left a large amount of trash outside for pickup, but it has not been removed in several days. Why hasn’t the cleaning crew removed this?
A: We are happy to pick up trash that is left out for pickup. However, other than routine emptying of trash bins, our cleanup crews have been instructed not to remove anything that is not clearly labeled as TRASH. Please mark the bags or items and they will be removed during the daily cleaning process.

Services

Q. Is there a place in the building where I can get a snack or drink?
A. Our lobby-level restaurant, Street Level Café offers a wide selection of snacks, sandwiches and other quick items. There is also a lounge area located on B-2.  You'll find comfortable lounge seating, a flat screen TV, vending machines and a microwave.

Q. What is the procedure for adding a name to the lobby directory listings?
A. The lobby directory is updated monthly. Please click here to email Lisa Turner with any changes or additions.

Tunnel

Q. Is there a tunnel under the building?
A. Yes, there is a tunnel on B-2 that connects to Broadway Bank, the Wyndham Hotel and the Wyndham Parking garage.